TuchaFlex/TuchaFlex+ Tariffs

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Tariffs for the provision of services for the provision in temporary paid use of Virtual Infrastructure of Tucha (TuchaFlex)/(TuchaFlex+) (hereinafter the Tariffs)1

Comes into force from 01.01.2023

Table 01

No. Name of the service and
its components
Unit of measure Billing
unit
Cost 
in Euros for 1 month for Tucha (TuchaFlex)
Cost 
in Euros for 1 month for Tucha
(TuchaFlex+)
1. Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaFlex)/(TuchaFlex+)
1.1. Technical support of the Virtual Infrastructure in accordance with the Service Level Agreement
1.1.1. Basic level of technical support service 1 30,00

-

1.1.2. Extended level of technical support (server administration)2 service 1 20% of the current cost of the administered server, but not less than 30,00 Euros 50% of the current cost of the administered server, but not less than 100,00 Euros
1.2. Virtual network infrastructure
1.2.1. Internet access channel to the Virtual Infrastructure (100 Mbit/s) service 1 95,00 -
1.2.2. Internet access channel to the Virtual Infrastructure (10 Mbit/s) service 1 55,00 -
1.3. Provision and maintenance of dedicated IP address from the main address pool service 1 2,00 2,00
1.4.

Providing and maintaining of a dedicated IP-address from a third-party address range (if technically possible)

service 1 10,00 10,00
1.5. Anonymity on demand (connecting to the network that provides anonymity) network interface 1 10,00 10,00
1.6. Virtual servers
1.6.1. Virtual server (components)
1.6.1.1. Central processing unit (CPU), core pcs. 1 20,00 2,50
1.6.1.2. RAM GB 1 15,00 10,00
1.6.1.3. Disk space (SAS) GB 1 0,36 -
1.6.1.4. Disk space (SSD) GB 1 - 0,20
1.6.1.5. Disk space (HDD)3 GB 1 - 0,10
1.6.1.6. Network interface pcs. 1 5,00 -
1.7. Monitoring of server operation4 service 1 5,00 5,00
1.8. Snapshot of the virtual server5 GB 10 - 1,00

Table 02

No.
 
Name of 
services
Unit of measure Billing unit Cost 
in Euros for 1 month
1. Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaFlex)/(TuchaFlex+)
1.1. Cloud storage6
  Volume Discount  
1.1.1. From 50 to 990 - GB 10 1,00
1.1.2. From 1000 to 1990 33% GB 10 0,67
1.1.3. From 2000 to 3990 50% GB 10 0,50
1.1.4. From 4000 to 7990 60% GB 10 0,40
1.1.5. From 8000 to 15990 67% GB 10 0,33
1.1.6. From 16000 to 31990 71% GB 10 0,29
1.1.7. From 32000 75% GB 10 0,25

Table 03

No. Name of product SPLA/
2018
Product code Unit of measure Billing unit Cost in Euros for 1 month
1. Windows/System Center/CIS 2016
1.1. Microsoft® Windows Server Standard WinSvrSTDCore ALNG LicSAPk MVL 2Lic CoreLic7 Core Licenses (CL) 1 pack (Covering 2 cores) 9EM-00562 pcs. 1 24,00
1.2. Microsoft® Windows Remote Desktop Services (terminal access for one user) Subscriber Licenses (SAL) 6WC-00002 pcs. 1 10,20
2. SQL Server
2.1. Microsoft® SQL Server Standard Subscriber Licenses (SAL) 228-05018 pcs. 1 37,20
3. Office
3.1. Microsoft® Office Standard Subscriber Licenses (SAL) 021-08183 pcs. 1 29,40
3.2. Microsoft® Office Professional Plus Subscriber Licenses (SAL) 79P-01747 pcs. 1 40,20
3.3. Microsoft® OfficeMultiLangPk ALNG LicSAPk MVL SAL Office Multi Language Pack 79H-00128 pcs. 1 7,80
4. Server control panels
4.1. ISPmanager 5 Lite (for one IP address)8 - - pcs. 1 9,60

Table 04

No. Name of the service and its components Unit of measure Billing unit Cost in Euros
1. Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaBit) (additional services)
1.1. System administration services9
1.1.1. System administration services (one hour) service 1 20,00
1.2. Data transfer services10
1.2.1. Assistance in transferring the Customer data to the Virtual Infrastructure service 1 In the amount of the current monthly cost of the Services, but not less than 30,00 Euros

Payment is made in the national currency of Ukraine — hryvnia in accordance with the terms of the Public Agreement (offer) for the provision of services for the provision in temporary paid use of Virtual Infrastructure of Tucha

Notes

1. Tariffs may be changed by the Contractor unilaterally on the terms stipulated in the Public Agreement (offer) for the provision of services for the provision in temporary paid use of Virtual Infrastructure of Tucha

2. The cost of the extended level of technical support (server administration) is determined separately for each of the administered servers based on:

Tucha (TuchaFlex) А = (В + C + D + E + F) x 20%, but not less than 100,00 Euros
(TuchaFlex+) А = (В + C + D + E + F) х 50%, but not less than 30,00 Euros
where:
A - cost of the extended level of technical support (server administration);
B - cost of components included in the current server configuration (processors, RAM, disk space (SAS)/disk space (SSD)/disk space (HDD), network interfaces);
C - cost of provision and maintenance of dedicated IP addresses from the main pool of addresses used by the administrated server;
D - cost of provision and maintenance of dedicated IP addresses with Ukrainian geolocation used by the administered server;
E - cost of provision and maintenance of dedicated IP addresses with foreign geolocation (if technically possible) used by the administered server;
F - cost of anonymity on demand (connecting to the network that provides anonymity)

3. The prerequisite for ordering this component is to place the Customer's operating system on the disk space (SSD). To do this, the Customer's Service configuration shall include enough disk space (SSD) to place the operating system (but not less than 10 GB).

4. The server monitoring consists in tracking such aspects of the server:
  • response to ICMP echo-request (PING); 
  • response to an attempt to connect to the server using TCP ports defined by the Customer.
5. Used when the number of ordered snapshots of the virtual server image (Snapshot) is higher than the amount set by the Service Level Agreement. Calculated separately for disk space (HDD) and disk space (SSD). However, the cost of additional snapshots of the virtual server image (Snapshot) determined from the calculation

А = B х C х D    , where

A - cost of additional snapshots of the virtual server image (Snapshot) (total),
B - number of GB of disk space (SSD/HDD) included in the current server configuration,
C - number of snapshots of the virtual server image to save,
D - cost of additional snapshots of the virtual server image (for 1 GB, according to these tariffs).

6. The minimal order is 50 GB. For clients who have ordered the Service, starting from 01.08.2017, the Service is provided under a separate agreement according to the tariffs for the provision of services for the provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaBackup).

7. Licensing is based on the model "per core".
Licensing principles:

  • Each core on the server that is licensed is subject to licensing;
  • Licenses are provided in packs – 2 (two) licenses in 1 (one) pack.

8. The cost of the virtual server according to clause 1.7.1 of Table 01 in the configuration with the total cost of 25.00 Euros includes software (licenses) according to clause 4.1 of Table 03. provided on a separate request from the Customer. 

9. System administration services mean the execution of the Customer requests regarding changes in the system software (hereinafter the Software) (operating system, system drivers, system utilities, system libraries, system services, language interpreters, database management systems) deployed in the Virtual Infrastructure.

The Contractor shall not interfere in the program code of software that is placed or provided by the Customer for placement in the Virtual Infrastructure, shall not analyze the code of such Software on errors and assumes no responsibility for any consequences of use and/or incorrect work of the Software. When eliminating incidents and/or changes to the configuration of the System Software (operating system, system drivers, system utilities, system libraries, system services, language interpreters, the database management system) deployed in the Virtual infrastructure, the Contractor is not responsible for the malfunctioning of such Software if the Software malfunction caused by the manufacturer of such Software.

10. Payment for the cost of services according to clause 1.2.1 of Table 04 is made a single time for each server for which the service is provided. If it is necessary to re-provide the Service due to changes to the Customer's Virtual Infrastructure (TuchaFlex)/(TuchaFlex+) (configuration changes, software settings, etc.), the Service cost is paid again.

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