We are very grateful to everyone who finds a few minutes to share their opinion about cooperation with us.
Why do we value client feedback so much? Because they help us create better solutions for you and motivate other users to collaborate with Tucha. In turn, this provides another advantage: the more customers we have, the more frequently we update our equipment and invest more in R&D, create and launch the most innovative services, and more intensively we improve those services that are already working. In a word, reviews help you get more from our clouds.
I want to write some good words...
We have been cooperating since 2014, the maximum uptime of the server was more than 600 days. At the same time, availability was at the highest level. All technical issues that appeared were resolved in the shortest possible time.
We will continue to cooperate with Tucha. Thank you very much for the quality service!
It was very comfortable and convenient to work with you. Special thanks to Vadim for the quick response and individual approach. Tucha is one of our best suppliers.
To be honest, I have never used in my life Tucha cloud solutions. But I worked for this company as a copywriter for about a year. My main impression is an unrealistically high focus on customer comfort. Sometimes I heard in the kitchen how the technicians told me that they moved the site to another server overnight (or something like that, sorry, I haven't worked in this area for two years, something has forgotten, so I can incorrectly use professional terminology), so as not to interfere with the client's work during the day. And if the user wanted to call in the middle of the night to find out some urgent questions, operators always answered him, and no turned off phones at night. Therefore, when I wrote to clients in my articles and newsletters "Contact 24/7", it was not just a beautiful copywriting cliche, I knew for sure and I know that Tucha is the company where you can really call at 3 am, and you will not just get an answer, but also they immediately solve your issue. But this is by no means a call to action. If it is not urgent, let guys sleep and call in the afternoon. They are already working like bees. :)
Like the service. Guys respond quickly to requests and help solve all the questions that arise. There is a feeling that when a problem occurs, you are not left alone with your problem.
Our company started working with TUCHA.UA back in 2012 when providers who provided this kind of service could be counted on the fingers of two hands all over the world, and in Ukraine, one hand of a 5-level milling machine operator would be enough :) and we did not lose with the choice. And from that distant time, TUCHA.UA has become our key partner in providing cloud computing resources to us and our customers. For 7 years of cooperation, we have never had any failures or lack of service availability. We always sure that our clients' servers are fine, and their data is in reliable and fast storage.
Well done, You're the best.
Super fast and really helpful support with minimal correspondence
We use the services for remote access to 1C and accounting. They helped us set up everything on the server quickly and efficiently, and provided an opportunity to test it on several configurations. Until today, everything works stably and smoothly:) Special thanks for it! I definitely recommend. Guys are professionals in their sphere, it's nice that Ukraine has high-level specialists who suggested and implemented a solution for our task!
Over the entire period of interaction, they have shown themselves as a reliable partner. All works are performed promptly and with a high level of professionalism. This is a company that you can trust!!! Personal thanks to Vadim!!! Pros in their sphere... pleasure to do business with them!
Our cooperation with Tucha.UA started in 2013, that is why we have reasons to say that this cloud provider is a reliable partner. In our partnership with Tucha.UA, we build the imaginary infrastructure of calculating machines for our clients to work with a variety of software such as 1C, M.E. Doc, etc.
Over the time that we have been working together, we already have proven templates. Therefore, we can pretty quickly create a working imaginary calculating machine. For example, VPS based on Windows Server 2016 LTSB with a modern application solution on 1C platform with IB on DBMS PostgreSQL with automatic archiving of IB and web page which allows you to create access to this application solution through HTTPS from the 1C Configuration Selection window on client machines. If it`s not something special, it can be completely ready in half a day.
Also, Tucha.UA technologies simplify the lives of us and our clients when it comes to VPS.
We have been working with Tucha for 2-3 years. During this time, they have shown great service, fast solution of any issues (which, by the way, are almost absent:) except for the opening of new services), very stable operation of all services.
Special thanks to the Partner Department for their cooperation.
I can vouch for these guys!