Tariffs for the provision of services for the provision in temporary paid use of Virtual Infrastructure of Tucha (TuchaHost) (hereinafter the Tariffs)1
Comes into force from 01.01.2023
Table 01
| No. | Name of services | Central processing unit (CPU), core | Random-access memory(RAM), GB | Disk space (HDD (R)), GB | Cost in Euros for 1 month | Cost in Euros for 1 year2 |
|---|---|---|---|---|---|---|
| 1. | Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaHost) in the hypervisor mode3 | |||||
| 1.1. | Virtual server | |||||
| 1.1.1. | М1 | 0,5 | 1 | 25 | 10,00 | 96,00 |
| 1.1.2. | М2 | 1 | 0,5 | 25 | 10,00 | 96,00 |
| 1.1.3. | М3 | 1 | 1 | 25 | 12,00 | 120,00 |
| 1.1.4. | 1 cell4 | 1 | 2 | 125 | 25,00 | - |
Table 02
| No. | Name of the service and its components | Unit of measure | Billing unit | Cost in Euros for 1 month |
|---|---|---|---|---|
| 1. | Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaHost) (additional services) | |||
| 1.1. | Technical support for the Virtual Infrastructure of Tucha(TuchaHost) | |||
| 1.1.1. | Extended level of technical support (server administration)5 | service | 1 | 50% of the current cost of the administered server, but not less than 30,00 Euros |
| 1.2. | Disk space in SAS storage | GB | 1 | 0,50 |
| 1.3. | Provision and maintenance of additional dedicated IP address from the main address pool6 | service | 1 | 2,00 |
| 1.4. | Providing and maintaining of a dedicated IP-address from a third-party address range (if technically possible) | service | 1 | 10,00 |
| 1.5. | Anonymity on demand (connecting to the network that provides anonymity) | network interface | 1 | 10,00 |
| 1.6. | Snapshot of the virtual server7 | GB | 10 | 1,00 |
| 1.7. | Monitoring of server operation8 | service | 1 | 10,00 |
| 1.8. | Protection of the Tucha Virtual Infrastructure (TuchaHost) from DDoS attacks | |||
| 1.8.1. | Activation of the Tucha Virtual Infrastructure protection service (TuchaHost) from DDoS attacks9 | service | 1 | 100,00 |
| 1.8.2. | Protection of the Tucha Virtual Infrastructure (TuchaHost) from DDoS attacks | service | 1 | 10,00 |
| 1.8.3. | Provision and maintenance of an additional IP address for use and protection of the Tucha Virtual Infrastructure service (TuchaHost) from DDoS attacks | service | 1 | 2,00 |
| 1.8.4. | Protection of the Tucha Virtual Infrastructure (TuchaHost) from DDoS attacks (DDoS counteraction mode) | The HTTP request | 100000 | 35,00 |
Table 03
| No. | Name of services | Unit of measure | Billing unit | Cost in Euros for 1 month | |
|---|---|---|---|---|---|
| 1. | Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaHost) | ||||
| 1.1. | Cloud storage10 | ||||
| Volume | Discount | ||||
| 1.1.1. | From 50 to 990 | - | GB | 10 | 1,00 |
| 1.1.2. | From 1000 to 1990 | 33% | GB | 10 | 0,67 |
| 1.1.3. | From 2000 to 3990 | 50% | GB | 10 | 0,50 |
| 1.1.4. | From 4000 to 7990 | 60% | GB | 10 | 0,40 |
| 1.1.5. | From 8000 to 15990 | 67% | GB | 10 | 0,33 |
| 1.1.6. | From 16000 to 31990 | 71% | GB | 10 | 0,29 |
| 1.1.7. | From 32000 | 75% | GB | 10 | 0,25 |
Table 04
| No. | Name of software (license) | Unit of measure | Billing unit | Cost in Euros for 1 month |
|---|---|---|---|---|
| 1. | Server control panels | |||
| 1.1. | ISPmanager 5 Lite (for one IP address)11 | pcs. | 1 | 9,60 |
Table 05
| No. | Name of the service and its components | Unit of measure | Billing unit | Cost in Euros | |
|---|---|---|---|---|---|
| 1. | Provision in temporary paid use of the Virtual Infrastructure of Tucha (TuchaHost) (additional services) | ||||
| 1.1. | System administration services12 | ||||
| 1.1.1. | System administration services (one hour) | service | 1 | 20,00 | |
| 1.2. | Data transfer services13 | ||||
| 1.2.1. | Assistance in transferring the Customer data to the Virtual Infrastructure | service | 1 | In the amount of the current monthly cost of the Services, but not less than 30,00 Euros | |
Payment is made in the national currency of Ukraine — hryvnia in accordance with the terms of the Public Agreement (offer) for the provision of services for the provision in temporary paid use of Virtual Infrastructure of Tucha
Notes
1. Tariffs may be changed by the Contractor unilaterally on the terms stipulated In the Service Agreement and the Rules for providing and receiving services for the provision in temporary paid use of virtual infrastructure or on the terms stipulated in the Public Agreement (offer) for the provision of services for the provision in temporary paid use of the Virtual Infrastructure of Tucha.
2. subject to advance payment of the cost of Services for 1 (one) year in one payment.
3. Hypervisor - hardware that provides simultaneous, parallel execution of multiple operating systems on the same computer. The hypervisor also provides isolation of operating systems from each other, resource sharing between different running operating systems, and resource management.
Virtualization cluster - a set of independent computing machines that are used together and work as a single system to solve various tasks, such as improving performance, ensuring reliability, simplifying administration, and so on. The use of a cluster provides high data availability.
By default, the Tucha Virtual Infrastructure (TuchaHost) is strictly attached to the hypervisor on which it runs. The condition for using the Tucha Virtual Infrastructure (TuchaHost) in a virtualization cluster is the rejection from disk space, which is included in the cost of the service and purchase of the disk space in SAS storage for an extra charge. Rejection from the disc space which is included in the cost of cells does not affect the cost of cells
4. Cell - a component of a virtual server, which includes the CPU, RAM, and disk space in the amount provided by these Tariffs. One virtual server can contain no more than 128 cells.
5. The cost of the extended level of technical support (server administration) is determined separately for each of the administered servers, based on:
| А = (В + C + D + I + E) х 50%, but not less than 30,00 Euros, where |
A - cost of the extended level of technical support (server administration);
C - cost of the server in the current configuration, including SAS storage disk space (if provided);
C - cost of provision and maintenance of additional dedicated IP addresses from the main pool of addresses used by the administrated server;
D - cost of provision and maintenance of dedicated IP addresses with Ukrainian geolocation used by the administered server;
I - cost of provision and maintenance of dedicated IP addresses with foreign geolocation (if technically possible) used by the administered server;
E – cost of anonymity on demand (connecting to the network that provides anonymity)
6. the cost of the Tucha Virtual Infrastructure (TuchaHost) by default includes provision and maintenance 1 (one) dedicated IP address from the main address pool.
7. Performed exclusively for the Virtual Infrastructure in virtualization cluster mode. Used when the amount of ordered snapshots of the virtual server image (Snapshot) is higher than the amount set by the Service Level Agreement. However, the cost of additional snapshots of the virtual server image (Snapshot) determined from the calculation:
A = B x C x D, where
A - cost of additional snapshots of the virtual server image (Snapshot),
B - number of GB of disk space included in the current server configuration, including disk space in SAS storage,
C - number of snapshot copies of the virtual server image to save,
D - cost of additional snapshots of the virtual server image (for 1 GB, according to these tariffs).
8. The server monitoring consists in tracking such aspects of the server:
- response to ICMP echo-request (PING);
- operation of SSH service;
- operation of HTTP service;
- operation of MYSQL service;
- operation of NRPE service;
- amount of free disk space;
- number of running processes;
- level of processor utilization
9. Payment for the cost of services according to clause 1.2.1 of Table 02 is made a single time for each server for which the service is activated. If it is necessary to re-activate the Service due to changes to the Customer's Virtual Infrastructure (TuchaHost) (configuration changes, software settings, etc.), the Service cost is paid again.
10. The minimal order is 50 GB. For clients who have ordered the Service, starting from 01.08.2017, the Service is provided under a separate agreement on the tariffs for the provision of services in temporary paid use of the Virtual Infrastructure of Tucha (TuchaBackup).
11. the cost of the virtual server in the configuration of at least 1 cell includes software (licenses) according to clause 1.1. Table 04 Provided on a separate request from the Customer.
12. System administration services mean the execution of the Customer requests regarding changes in the system software (hereinafter the Software) (operating system, system drivers, system utilities, system libraries, system services, language interpreters, database management systems) deployed in the Virtual Infrastructure.
The Contractor shall not interfere in the program code of software that is placed or provided by the Customer for placement in the Virtual Infrastructure, shall not analyze the code of such Software on errors and assumes no responsibility for any consequences of use and/or incorrect work of the Software.
When eliminating incidents and/or changes to the configuration of the System Software (operating system, system drivers, system utilities, system libraries, system services, language interpreters, the database management system) deployed in the Virtual Infrastructure, the Contractor is not responsible for the malfunctioning of such Software if the Software malfunction caused by the manufacturer of such Software.
13. Payment for the cost of services according to clause 1.2.1 of Table 05 is made a single time for each server for which the service is provided. If it is necessary to re-provide the Service due to changes to the Customer's Virtual Infrastructure (TuchaHost) (configuration changes, software settings, etc.), the Service cost is paid again.