FAQ

So, you decided that you cannot do without cloud services. The next step is to find a reliable provider. You enter the search request "cloud provider" and ... you do not know where to look first. 

Taking work data to the cloud and setting up remote access is a task with increased demand. If the customer needs a machine based on the operating system Microsoft Windows Server and the ability to connect more than two users to a remote desktop, then they also need a special software product for this — Microsoft Remote Desktop Services. In the article, we will talk about the key features of using the license: what it is for, what opportunities it provides, how to use the product, and how much it costs.

When users work on virtual servers, it is critical to end work sessions correctly. This has a significant impact on data security and integrity, as well as the performance of the server. In this article, we will take a closer look at what you should do before logging out of the server, how to end the session correctly, and what risks this will help you avoid in the future.

Our customers ask Tucha technical support this question from time to time. The need to block access to a specific user working on a virtual server based on Windows, or delete their account, may arise for various reasons. For example, if a specialist completes work on a project or a full-time employee is dismissed from a company. In this guide, we will show you how to block or delete it in just a few steps.

Moving accounting to virtual servers is a common request to the Tucha team. However, before deciding to transfer programs and data to the cloud, customers often have some questions.

We answer a frequent question from our clients: how to make payment easily through the international electronic payment system PayPal or using classic Bank Transfer. These methods will be useful for customers who pay for cloud services from abroad.

Our team works tirelessly to ensure that our cloud services meet customer expectations, and that working with services is simple and clear. It is also fair when it comes to paying for the services. In this article, we offer to get acquainted with all available methods, among which each client will be able to choose the most convenient and fastest option.

The choice of remote servers is becoming wider. How to choose the most suitable solution for your task among all the variety? We propose to get a grasp on the types of remote servers that we offer for rent to our clients and find out in which cases virtual machines with their significant advantages will be most useful, and when it makes sense to pay attention to physical servers.

A remote server is not a new concept, but sometimes choosing it can seem like a difficult task. Virtual and physical servers, flexible constructors, and those that consist of balanced sets of resources, with data centers in Ukraine or abroad... What is the difference, and what should I choose? Here you will find the main information about services from Tucha based on virtual and physical servers that are available for rent. The article will help you to understand better which of the services is suitable for solving a particular task.

In this article, we describe in detail the features of each type of support from Tucha and help you figure out which one is suitable for solving certain tasks.

In this article, we will tell you how to organize reliable storage of backups with the clouds from Tucha, what data you can place, and how much it costs to use cloud backup hosting.

Fast site loading, smooth operation, and the ability to withstand a large influx of visitors are important for any resource, regardless of what CMS it runs on — WordPress, Joomla, OpenCart, Drupal, or any other. Among other things, high-quality cloud hosting will help you achieve high-performance indicators. Here we will tell you how much it costs to host a site based on popular CMS in the cloud from Tucha, how to transfer data, and what reliability and convenience advantages you will get.

The ability to work from any corner of the world as effectively as in the office is a strategic need for many companies. Cloud solutions from Tucha will help you solve this problem quickly and with the least investment of efforts and finance. We will explain how to set up remote work using clouds and give you exact calculations. 

Partnership with Tucha is not just about financial rewards. Of course, money is important, but it is not everything. First of all, cooperation with us is the confidence that a client whose task you are delegating will be in safe hands and will receive the level of support for which you will not be ashamed. In this article, we will tell you how to make your client happy and how the partner can get the most out of business and show you how to register as a partner.

One of the most frequent tasks that our clients come to us with is a transfer of accounting to the cloud. In this article, you can find info about the price, where to place, and how to transfer your accounting department work to a virtual server. If you have additional questions or need our help, please contact 24×7!